Return & Refund Policy

Return and Refund Policy

Parshva Enterprises
Contact Person: Rupesh Sharma
Contact Number: +91 9826513344
Email: [email protected]

Refund Policy

  1. Refund Eligibility:
    • Refunds are applicable for products that are defective, damaged, or not as described.
    • Items must be returned in their original condition with all tags, accessories, and packaging intact.
  2. Non-Refundable Items:
    • Used, worn, or altered items are not eligible for a refund.
    • Products purchased during special promotions or clearance sales may not be eligible for refunds unless damaged or defective.
  3. Refund Process:
    • To initiate a refund, please contact us at +91 9826513344 or email us at [email protected].
    • Include your order number, a description of the issue, and photos of the product (if applicable).
  4. Refund Method:
    Refunds will be issued to the original payment method used during the purchase. If payment was made via cash-on-delivery (COD), the refund will be transferred to your bank account.
  5. Shipping Charges for Returns:
    • If the product is defective or damaged, return shipping charges will be borne by us.
    • For all other reasons, return shipping charges will be borne by the customer.
  6. We accept returns under the following conditions:
  7. Accepted Products: Both defective and non-defective products.
  8. Product Condition: Returns are accepted for new and slightly used products only.
  9. Return Window: Products can be returned within 15 days of delivery.
  10. Exchanges Policy
  11. Exchanges: Not accepted.

Return Method & Fees

  • Return Method: Products can be returned in-store or by mail.
  • Return Label: A pre-paid return label is included in the package at no cost to the customer.
  • Restocking Fees: No restocking fees apply for returns.

Refund Processing

  • Refund Processing Time: Refunds will be processed within 15 days of receiving the returned product.

Additional Notes

  • Ensure the product is returned in its original packaging and condition.
  • For mail returns, attach the provided return label to the package and ship it back to us.
  • Refunds will be credited to the original payment method.

Returns:

  • Items can be returned within 30 days of delivery.
  • To be eligible, the item must be unused, in its original packaging, and accompanied by proof of purchase.
  • Return Shipping:
  • Customers are responsible for return shipping costs unless the product is defective or incorrect. How to Request a Return/Refund:
  • Alternatively, you can contact us +91 9826513344

For any further assistance, feel free to reach out to us at +91 9826513344 or email us at [email protected]. We are happy to assist you!

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