Introduction to Privacy Policy
By visiting and/or accessing our website www.lelolaptop.com or the Merchant portal at www.ezetap.com/portal or by using our services through the mobile application Ezetap (“App”) or the Website, (collectively “Platforms”), you agree to be bound by the terms of this Privacy Policy. For the purpose of this Privacy Policy, the term “Us”, “We”, or the “Company” refers to Ezetap Mobile Solutions Private Limited. The term “You” or “User” refers to the end user. This Privacy Policy is a part of the Terms of Use available at www.ezetap.com and all terms defined in the Terms of Use have the same meaning used here in this Privacy Policy.
The term “PERSONAL INFORMATION” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the platforms for you.
By visiting our Platforms and/or by providing Your information and/or by availing Our services, You consent to the collection, storage and use of the information You disclose on our Platforms in accordance with this Privacy Policy, including but not limited to, your consent for sharing your information as per this Privacy Policy. You acknowledge and agree that even if You are not a registered User with Us, We may collect information about You, if a registered User has provided Us with Your information to facilitate services.
If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the forgoing, please do not continue to use or access our Platforms.
1 Collection of Personally Identifiable Information
1.1 When you visit Our Website or use our App/SDK, Our server will collect the following information such as:
Your IP address;
The website from which you were referred to our website (e.g. if you followed a link);
The webpages you are visiting on our website;
The browser you are using and its display settings;
Your operating system;
The date and duration of your visit.
1.2 If you are desirous of registering with Us, You will be required to provide certain other information about You to help us serve You better. The information collected by Us includes the information provided by You, like:
Name, e-mail address, mobile number, city, and other profile data that may have been chosen to provide on the Platforms for the registration purpose.
Any other information, as may be required by Us, for providing Our services to You.
1.3 During the registration process, We indicate fields that are mandatorily required to be filled and fields that are optional. The Users may decide whether or not to provide such information to Us. In case you choose to decline to submit information on the Platform, We may not be able to provide certain services to You and We shall not be liable and or responsible for non-provision of services to You. Any information provided by You will not be considered as sensitive and confidential if it is freely available and/or accessible in the public domain.
1.4 On Our Website, We use data collection devices such as “cookies” on certain pages to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist Us in providing Our services. We offer certain features that are only available through the use of a “cookie”. You are always free to decline our cookies if Your browser permits, although in that case You may not be able to use certain features on the Platforms. Additionally, You may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
2 Additional Information
When You use Our services, We may collect information about You, with Your permission, in the following general categories:
2.1 Location Information: When You use the Platforms through the telecommunication device, we collect Your location data. If You permit the Platforms to access Your location through the permission system used by Your mobile operating system, We may also collect the precise location of Your device when the App is running in the foreground or background. We may also derive Your approximate location from Your IP address.
2.2 Device Information: We may collect information about Your mobile device, including, for example, the hardware model, operating system and version, software and file names, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
3 Use of Personal Information of our Merchants
3.1 The information collected by Us through our Platforms may be used inter alia for the following purposes:
To provide Our services to You;
Internal record keeping;
To improve Our products and services or provide new products and services.
For sales and marketing purposes (with your prior permission).
3.2 We may periodically send promotional e-mails or messages on the App about special offers or other information which We think You may find interesting.
3.3 From time to time, We may use the information to customize the Website or App according to Your interests.
3.4 We may use personal information to resolve disputes that may arise with the use of Our Services, help promote a safe service to all the Users of the Platforms, measure consumer interest in our services, customize your experience, detect and protect Us against error, fraud and other criminal activity, enforce Our terms and conditions.
3.5 We identify and use Your IP address to help diagnose problems with Our server, and to administer Our Platforms. Your IP address is also used to help identify You and to gather broad demographic information.
4 Sharing of Personal Information
4.1 We may share Your information with our affiliate and group companies and their respective officers and employees and/or third party service providers, if required, for the purpose of processing Your information on Our behalf. In such an event, We shall ensure that the recipients of such information agree to process the information based on Our instructions and in compliance with this Privacy Policy and other relevant confidentiality and security measures.
4.2 We share Your information with payment service providers and regulatory authorities in the event of any request from such authorities.
4.3 We may disclose Your personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our Users or the general public.
4.4 We and Our affiliates will share some or all of the collected information with another business entity should We (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to all the information collected.
4.5 We may share Your information with our sponsors, and/or business partners. Your Information could be shared so that you may receive newsletters, offers, information about new services, and other information, if applicable. The information collected from You and other users may be analysed in different manners.
5 Updating Personal Information
If You choose to unsubscribe from the Platform or modify/ delete any or all of your information, you may send an e-mail to
[email protected] . We shall make good faith efforts to provide You access to your information, upon request from You, and shall further ensure that any information found to be inaccurate or deficient shall be corrected, subject to any requirement for such information to be retained by law or for legitimate business purposes. We shall ask You to identify yourself and the information requested to be accessed, corrected or removed before processing such requests. Please note, We may still retain some or all information and record of transactions as required by any law
6 Information Safety
We use industry standard measures to protect the Personal Information that is stored in our database. We follow industry standard best practices on Information Security, as also mentioned in our website. We limit the access to your Personal Information to those employees and contractors who need access to perform their job function, such as our customer service personnel.
This Privacy Policy describes how we handle your personal information on the website and other storage devices and platforms related to the website.
This Privacy Policy is applicable to you:
When you accept the Website Affiliate Agreement and the Terms of Service during the process for registering an account with lelolaptop
When you use the Site, or
When you visit the Site, or
When you grant hyperlink to this website, or
When you have access to this Site, or
When access is facilitated for you to this website,
You expressly consent to our collection, storage, use and disclosure of your personal identification information as described in this Privacy Policy.
Your trust placed in lelolaptop.com will always be valued by us. We insist upon maintaining the highest standards for securing your transactions and your information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Please Note: In order to provide our customers with the best possible services, our policies will be governed by this and going further the privacy policy would be updated on a regular basis to reflect the same. We would request you to please review this policy periodically, to be aware of any changes. By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
Collection of Personally Identifiable Information
We collect personally identifiable information (such as your Name, Mobile Number, Email Address, Date of Birth, Gender, IP Address, Delivery Address, Payment Mode etc.) from you when you set up a free account with lelolaptop.com While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. You would be receiving offers and mailers from us, in case you do not wish to receive, you can choose to unsubscribe from the same.
Use of Demographic and Profile Data
The information given by you will be used to provide you with the services offered on our website. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our user’s activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in–and to display content according to your preferences.
Cookies
A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. lelolaptop.com places both permanent and temporary cookies in your computer’s hard drive. lelolaptop.com’s cookies do not contain any of your personally identifiable information.
Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
Sharing of personal information
We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. lelolaptop.com and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. lelolaptop.com is not responsible for the privacy practices or the content of those linked websites.
Security Precautions
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. We will endeavor to safeguard the confidentiality of your personal information; transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
Right of Correction, Modification and Erasure
It is important that the information that we hold about you is accurate and current. Please keep us informed if your personal information changes during your association with us. This will help us to provide you better services
You have a right to ask us to modify, update, correct or delete your personal information available with us. In case you wish to do that you may connect with our stores or customer support team
Products & Accessories Confirmation
As a policy on receipt of product, we request you to check and confirm the contents while accepting the delivery. Discrepancies, if any, must be brought to our notice immediately, after which no further queries would be entertained. Kindly email us on [email protected].
Warranty
For all products procured from www.lelolaptop.com, warranty and service are provided by the manufacturing companies through their authorized service providers in India.
After Sales Service
We believe in providing our customer with the best and request you to kindly revert to us for any service related issues. The same would be followed up with the respective manufacturing companies and we will ensure the service be made available to you as per the turnaround time wherever we are present.
Questions?
Questions regarding this statement should be directed to the following email id: [email protected]
Disclaimer
lelolaptop.com makes every effort to present correct data and timely information regarding the products on sale on our website. However discrepancies, if any, may arise due to inaccurate/incomplete information given suppliers or external sources. In case you come across any such information termed inaccurate, we would request you to kindly inform us at [email protected] .
Disclaimers of Warranty and Product Liability.
lelolaptop.com will not be held liable for any damaged goods or injuries arising from using the same. Warranties of products are provided by the Manufacturers and are liable for the same. Product information available on our website would be limited to the information given by the Manufacturer to us. Actual dimensions and colors may differ from the images shown on our website.
Liability of Information.
lelolaptop.com nor any of its sources would be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site. Information on the lelolaptop.com web site may not be reproduced, copied, or altered without the express written consent of lelolaptop.com and its affiliates.
Termination
lelolaptop.com may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which lelolaptop.com and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to lelolaptop.com and its third party providers, as applicable
No Reselling of Products and Services
You (B2B, Dealers) agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.
Electronic Communication
When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.